Privacy Policy

Privacy Policy – Bravvi Pets

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.bravvipets.store (the “Site”).

Personal Information We Collect

1. Device Information

When you visit the Site, we automatically collect certain information about your device, including:

  • Web browser information

  • IP address

  • Time zone

  • Cookies installed on your device

Additionally, as you browse the Site, we collect information about:

  • The web pages or products you view

  • The websites or search terms that referred you to the Site

  • How you interact with our pages

We refer to this as “Device Information.”

We collect Device Information using:

  • Cookies → small data files with unique identifiers.

  • Log Files → track actions happening on the Site (IP address, browser type, ISP, exit pages, timestamps).

  • Web Beacons, Tags & Pixels → electronic files that record information about how you browse.

2. Order Information

When you make or attempt to make a purchase, we collect:

  • Name

  • Billing and Shipping Address

  • Payment Information (credit/debit card, PayPal, PIX, etc.)

  • Email Address

  • Phone Number

We refer to this as “Order Information.”

“Personal Information” in this Privacy Policy includes both Device Information and Order Information.

How We Use Your Personal Information

We use Order Information to:

  • Process and fulfill your orders

  • Arrange shipping

  • Send invoices, confirmations, and notifications

  • Communicate with you

  • Screen orders for potential fraud or risk

  • Provide updates, offers, and relevant information (only if you opt in)

We use Device Information to:

  • Identify and prevent fraud or security risks

  • Optimize our Site for a better user experience

  • Improve performance, analytics, and marketing strategies

Sharing Your Personal Information

We share your Personal Information with trusted third-party partners to help us operate our business efficiently:

Shopify

Our store is powered by Shopify.
You can read their Privacy Policy here:
Shopify Privacy Policy

Google Analytics

We use Google Analytics to understand how customers use our Site.
Read more here: Google Privacy Policy
Opt-out: Google Analytics Opt-Out

We may also share your information:

  • To comply with applicable laws and regulations

  • To respond to subpoenas or lawful requests

  • To protect our legal rights

Behavioral Advertising

We use your Personal Information to deliver targeted advertising and marketing communications we believe may be of interest to you.

You can opt out here:

  • Facebook / Instagram Ads: Facebook Ads Settings

  • Google Ads: Google Ads Settings

  • Bing Ads: Bing Ads Settings

  • Industry-wide opt-out: DAA Opt-Out Portal

Do Not Track

Please note that we do not alter our data collection practices when we detect a Do Not Track signal from your browser.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

To request data removal, contact us at:
📧 contact@bravvipets.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes in our practices

  • Operational adjustments

  • Legal or regulatory updates

The revised version will always be posted on this page.

Contact Us

For more information about our privacy practices, questions, or complaints, contact us:

📧 contact@bravvipets.com
🕙 Customer Service Hours: Monday to Saturday, 10 AM – 7 PM (Local Time)