Shipping Policy

Delivery Times
Delivery times vary according to the postal code and the shipping method selected at checkout. The time frame begins after payment confirmation.

Freight and Shipping
Deliveries are carried out via postal services and our partner transport companies. Shipping costs are displayed in the cart before completing the order.

Delivery Delays
If delays occur on the part of the shipping company, the Bravvi Pets team provides full support to track and resolve the issue as quickly as possible.

Incorrect Address
If the provided address is incomplete or incorrect, redelivery is the customer’s responsibility, including any additional shipping costs.